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Kennametal
Kennametal Inc. Won The First Metal Cutting Tools Service User Satisfaction Contest - “Service Brand Excellence” in China
Kennametal Inc. (NYSE: KMT), a leading company in metal cutting tools, providing customized and standard wear resistant solutions to customers worldwide, is pleased to announce that it has won the “Service Brand Excellence” award in the first Metal Cutting Tools Service User Satisfaction Contest in China.
![Kennametal Inc. Won The First Metal Cutting Tools Service User Satisfaction Contest - “Service Brand Excellence” in China](/storage/Press Files/2512/2512-Award.jpg)
In response to the fierce competition, Kennametal has developed its own characteristic services in various areas to attract customers. Stanley Chew said, “In order to assist customers to better manage their tools and applications, we offer a tool management system called Toolboss; IN CHINA, FOR CHINA. To provide rapid service to our customers, we have invested millions of dollars to build factories manufacturing non-standard tools for Chinese customers and meet demands for quick delivery. In addition, last October we established a Repairing and Reconditioning center, a showroom and a solution center in Shanghai, all for the purpose of improving our service.” He also pointed out that with the continuous growth in market demand, customers’ service expectations increase. It was a great honor for the Greater China team to receive this award. Furthermore, it is positive recognition of Kennametal's outstanding performance in the competition among top companies in the cutting tool industry.
Caption: Stanley Chew, Managing Director of Kennametal, Greater China Region received the award at the award ceremony.